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Accor

Accor is a world-leading augmented hospitality group offering unique experiences in 5,000+ hotels and residences across 110 countries.

Accor logo
Accor logo
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Needs

Accor Group aimed to enhance its financial planning, forecasting, and data analytics capabilities by integrating data from B2B2C platforms (Booking.com, Hotels.com) into AWS, leveraging SAP SAC, SAP S/4HANA Finance, and Anaplan, with robust identity management using Okta.

Solution

We implemented a data-centric solution on AWS.

  • Data Solution:
    Data collection from B2B2C platforms using AWS APIs, ETL with AWS Glue, storage in AWS S3 data lake. Integration with SAP Analytics Cloud (SAC) for visualisation (occupancy, RevPAR). SAP S/4HANA Finance for financial planning. Anaplan for custom advanced planning. Okta Universal Directory for identity.

  • Integration Solution:
    AWS Glue for ETL from B2B2C platforms. Okta API integrations for secure access to SAC and S/4HANA. Okta Secure API Access Management for Anaplan integration.

  • Data Science Solution:
    Developed predictive analytics models using machine learning in AWS SageMaker to forecast occupancy rates, informing pricing and marketing. Okta facilitated secure access to SageMaker for data scientists.

Achievements

  • B2B2C Data Integration & Analytics:
    Managed data collection from platforms like Booking.com into AWS S3, processed with Glue, analysed with SAC.

  • Financial Planning Modernisation:
    Utilised SAP S/4HANA Finance and Anaplan for budgeting, forecasting, and "what-if" modelling.

  • Predictive Occupancy Forecasting:
    Developed ML models in AWS SageMaker to predict occupancy rates, integrated with Okta for secure access.

Benefits

  • Data-Driven Hospitality Management:
    Improved insights into KPIs like occupancy and RevPAR.

  • Enhanced Financial Planning:
    More accurate budgeting and forecasting with S/4HANA Finance and Anaplan.

  • Optimised Pricing & Marketing:
    Predictive analytics from SageMaker informed strategic decisions.

  • Secure & Unified Identity:
    Okta provided secure and seamless access across platforms.

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