Accor Group Hotel
Accor is a world-leading augmented hospitality group offering unique experiences in 5,000+ hotels and residences across 110 countries.
Needs
Accor Group aimed to enhance its financial planning, forecasting, and data analytics capabilities by integrating data from B2B2C platforms (Booking.com, Hotels.com) into AWS, leveraging SAP SAC, SAP S/4HANA Finance, and Anaplan, with robust identity management using Okta.
Solution
A data-centric solution on AWS was implemented.
Data Solution: Data collection from B2B2C platforms using AWS APIs, ETL with AWS Glue, storage in AWS S3 data lake. Integration with SAP Analytics Cloud (SAC) for visualization (occupancy, RevPAR). SAP S/4HANA Finance for financial planning. Anaplan for custom advanced planning. Okta Universal Directory for identity.
Integration Solution: AWS Glue for ETL from B2B2C platforms. Okta API integrations for secure access to SAC and S/4HANA. Okta Secure API Access Management for Anaplan integration.
Data Science Solution: Developed predictive analytics models using machine learning in AWS SageMaker to forecast occupancy rates, informing pricing and marketing. Okta facilitated secure access to SageMaker for data scientists.
Achievements
B2B2C Data Integration & Analytics: Managed data collection from platforms like Booking.com into AWS S3, processed with Glue, analyzed with SAC.
Financial Planning Modernization: Utilized SAP S/4HANA Finance and Anaplan for budgeting, forecasting, and "what-if" modeling.
Predictive Occupancy Forecasting: Developed ML models in AWS SageMaker to predict occupancy rates, integrated with Okta for secure access.
Benefits
Data-Driven Hospitality Management: Improved insights into KPIs like occupancy and RevPAR.
Enhanced Financial Planning: More accurate budgeting and forecasting with S/4HANA Finance and Anaplan.
Optimized Pricing & Marketing: Predictive analytics from SageMaker informed strategic decisions.
Secure & Unified Identity: Okta provided secure and seamless access across platforms.